Membership didn't work

RichieSATX

I joined and paid through the Shop option. It's not showing here though. Not sure what I did wrong or how to correct it.

@Laura might be able to help you.
Also, IIRC, there is a confirmation email that comes to you and sometime it ends up in your Spam folder. Check to see if its there. Things may have change though since I first signed up.

Deano Bronc

@Laura might be able to help you.
Also, IIRC, there is a confirmation email that comes to you and sometime it ends up in your Spam folder. Check to see if its there. Things may have change though since I first signed up.

Hi @RichieSATX, Deano is right, there is a series of emails that will activate your membership. Look for one from gear@thebronconation.com. If you have additional questions, please send them in to info@thebronconation.com or call 1-855-323-5483 and leave a voicemail, and Dave will give you a call back to assist.

RichieSATX

I joined and paid through the Shop option. It's not showing here though. Not sure what I did wrong or how to correct it.

BTW - Welcome to Bronco Nation! Let us know what you have and of course, post some pictures.

RichieSATX

I joined and paid through the Shop option. It's not showing here though. Not sure what I did wrong or how to correct it.

Welcome to the cult!
We'll be in touch with you about your initiation ceremony. Wear old clothes.
/S

I've got an email that gave me my member number. It said to create an account here which I did.

As a great philosopher once said…..

Welcome to the jungle
We got fun and games
We got everything you want
Honey, we know the names
We are the people that can find
Whatever you may need
If you got no money, honey
We got your disease

This is what I got if someone can help out.

rlitton@satx.rr.com, your Bronco Nation membership has been updated! Your member number is 15519 and will expire on 2026-03-12. Create Account Create a Bronco Nation user account to receive the following Member Benefits: Exclusive pricing on Bronco accessories, parts, apparel, and more. Discount codes for our retail partners. Priority access to Bronco Basecamps –– camping, cookouts, community, and more. Access to the Member Map and Buy/Sell/Swap forum. Round-Ups – host your own meetup, trip, or event and automatically invite others near you.

RichieSATX

This is what I got if someone can help out.

rlitton@satx.rr.com, your Bronco Nation membership has been updated! Your member number is 15519 and will expire on 2026-03-12. Create Account Create a Bronco Nation user account to receive the following Member Benefits: Exclusive pricing on Bronco accessories, parts, apparel, and more. Discount codes for our retail partners. Priority access to Bronco Basecamps –– camping, cookouts, community, and more. Access to the Member Map and Buy/Sell/Swap forum. Round-Ups – host your own meetup, trip, or event and automatically invite others near you.

Just email them back and remind them that you have one. Attach a screen shot of your user name And ask them to attach your number to your account. They will figure it out. It’s nice to know they strive for consistency and achieve it!🤣

Fixed! Thank you so much to the admin that helped me out!!

Richie

I am having a similar issue....I upgraded from a free membership the other day and got the email (in my junk folder) to register my email, but when I log in, it doesn't look like it is working correctly. I did send an email through the Contact Us button tonight, but figured I would post here as well to hopefully get things figured out. Thanks!

Warpoet

I am having a similar issue....I upgraded from a free membership the other day and got the email (in my junk folder) to register my email, but when I log in, it doesn't look like it is working correctly. I did send an email through the Contact Us button tonight, but figured I would post here as well to hopefully get things figured out. Thanks!

Thanks for sending in an email to the help department! Dave is fantastic at getting things sorted. Are you not able to log into the store and see your discount, or is it your member number not showing? Both are automated, and after you carry out the steps in the emails (yes, unfortunately they go to Junk at times), it's usually just a day or two for everything to sync.

Thank you for being a Bronco Nation member, and we'll help you get it finalized.

Laura

Thanks for sending in an email to the help department! Dave is fantastic at getting things sorted. Are you not able to log into the store and see your discount, or is it your member number not showing? Both are automated, and after you carry out the steps in the emails (yes, unfortunately they go to Junk at times), it's usually just a day or two for everything to sync.

Thank you for being a Bronco Nation member, and we'll help you get it finalized.

Thanks Laura, I’m sure it’ll get resolved and it might have been my fault because I have two email addresses, but I’ll wait to hear back from Dave via email or see if it corrects itself today maybe!

As for the store, I could see the discounted pricing before I upgraded, not sure if it would have applied at checkout or not, but it does look like I can see the discounted price there. The member map doesn’t seem to be working though, and I was going to order something on Bronco Graveyard and needed my member number which is when I realized I couldn’t find it.

Warpoet

Thanks Laura, I’m sure it’ll get resolved and it might have been my fault because I have two email addresses, but I’ll wait to hear back from Dave via email or see if it corrects itself today maybe!

As for the store, I could see the discounted pricing before I upgraded, not sure if it would have applied at checkout or not, but it does look like I can see the discounted price there. The member map doesn’t seem to be working though, and I was going to order something on Bronco Graveyard and needed my member number which is when I realized I couldn’t find it.

So I just logged out my account and logged back in and everything is working as it should! Maybe I was too impatient and things didn’t process, or maybe Dave worked his magic on the back end, but glad to be here and looking forward to being part of the Bronco community!