Bronco Nation

Cracked Hardtop

Danny1430
May 08, 2026

Rank I

Yesterday at 10:37 pm

My ‘23 Black Diamond Hot Pepper Red Bronco has cracks in the hardtop passenger side near the tailgate. Dealer acknowledged it is a Ford defect, but because it is out of the 36k warranty, Ford is only willing to put 4K toward a 7k replacement! Even though there are thousands of the same issues with other hardtops! I read that there is an active tsb but dealer couldn’t find it. If you know what it is, please share. I’m going to try one time with customer care and then straight to BBB and internet. No excuse for not fixing your problem. Should’ve stayed with Jeep!!!
Kenneth, extra toasty

KCsBronco

Today at 2:52 am

#1
Sad to see your post and understand your frustration. How did Ford come to a $4k offer? Suggest constructively working with dealer & Ford rep to get to a solution that can get this repair/replacement done. I mean, getting into an angry pizzing match isn't gonna get you where you need to go.

Rank 0

Today at 3:06 am

#2
@Danny1430 This may help you out. I bookmarked this Ford General Service Bulletin when it was released. It targets model year 21-23 Broncos with hardtops and has pictures of possible forms of damage to address warranty repair.

https://www.fordservicecontent.deal...ironment=&country=USA&isolang=EN-US&masterid=
Gyoja

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